Shipping policy
Thank you for choosing us for your jewelry needs! Below are the details regarding our shipping policies.
Processing Time
- All orders are processed within 7-15 business days. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay in your order.
Shipping Options
- We offer the following shipping options:
- Standard Shipping: 7-15 business days
Shipping Costs
- Shipping costs are calculated at checkout based on the selected shipping method and destination.
- Orders over [amount] qualify for free standard shipping.
Tracking Your Order
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
International Shipping
- We currently offer international shipping to select countries. Please note that international shipping times may vary, and additional customs fees or import taxes may apply.
- Customers are responsible for any customs duties, taxes, or fees incurred upon arrival in the destination country.
Delivery Issues
- If your order has not arrived within the expected time frame, please contact us at [customer service email]. We will assist you in locating your package.
- If your package is lost or damaged during transit, please notify us within 48 hours of the estimated delivery date.